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Company Name : Vitality Medical
Location : 7910 S 3500 E, Cottonwood Heights, UT 84121
Job Description : Job DescriptionWe are currently searching for individuals that are passionate about building relationships and helping people. We offer competitive wages, monthly bonus opportunities, advancement opportunities, and plenty of benefits. If you want to work for a company where you’re more than just a number, apply today!What we are looking for:Strong communication skills —must have the ability to work closely with customers and internal staff to understand and communicate issuesGood writing skills —must be able to clearly document customer calls, respond to tickets, etc.Effective listening skills, must be empathetic and understanding to customer needsGood analytical abilities to help answer customer’s questions and resolve their concerns, problem solve, help with reports and special projectsAbility to navigate various computer applications, retrieving relevant information to service customer inquiriesRegular and predictable attendanceWhat you’ll be doing:Answering incoming chats, tickets, and calls from customersResponding to customer inquiries about the products we offerWorking within a collaborative team of other Customer Service RepresentativesReports and special projects as neededWe do offer a dedicated Customer Service Sales position that handles inbound order calls and offers monthly bonus opportunities for those interestedGrowth OpportunitiesCustomer Service can be the starting point for a great career with Vitality Medical. Other departments look to the Customer Service Department to fill positions within their departments. Movement into other areas can start as soon as 30 – 90 days after starting, depending on business need.Required Skills and Education:Typing 30 WPMHigh School Diploma or EquivalentExperience using Microsoft Office products6 months experience in any kind of customer support environment (office, retail, hospitality, restaurants, call centers, etc.)What we offer:Consistent schedule: Monday – Friday 7:00 AM – 3:30 PM or 9:00 AM – 5:30 PM. No nights, no weekends!Medical, Dental, and Vision insurancePaid holiday’sPTORetirement planLots of advancement opportunitiesNo micro-managingCasual and fun office environmentVitality Medical has been in business for almost 20 years. We are a well-established, stable E-commerce company experiencing lots of growth. We have been named an Inc 5000 “Fastest Growing Company” several times. We sell a variety of medical equipment and supplies ranging from the basics to hospital beds.Vitality Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.Job Types: Full-time, Part-timePay: From $14.00 per hourBenefits:401(k)Dental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offVision insuranceSchedule:Monday to FridayWork Location: One location
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