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Company Name : Law Office of Bryan Fagan
Location : 3707 Cypress Creek Pkwy Ste 400, Houston, TX 77068
Job Description : INTAKE SPECIALISTAre you organized with a good work ethic, and self-disciplined, if so, we would love for you to join our growing team?We are seeking an experienced and motivated individual to join our firm as an Intake Specialist. As part of our intake team, you are the first point of contact for most new patients, gathering case information and coordinating their entry into our system. You accurately document the clients’ case details, case number, relevant client and opposing party information, and qualify the lead before placing them in our scheduling system and directing them to the appropriate consultation process. You must have strong communication skills, experience with accurate data entry, and knowledge of common legal terminology.We are seeking a reliable upbeat person who wants to be at work.We want someone who can call, set appointments, and listen to potential new clients.Work will be in an office location.Needing someone full-time for 2 shifts options.Monday through Friday, 8:00 am to 4:30 pm, and open for rotating weekend shifts.Monday through Friday, 9:30 am to 6:00 pm, and open for rotating weekend shifts.Compensation: $9.00 to $12.00; upon experienceResponsibilities: Daily call quota to potential new clientsHandle incoming and outgoing callsBuild rapport with callersFollow script to gather information from callersEnter information into an online systemFront desk receptionGather reports at the end of the shiftQualifications: ReliableOn-timeOutgoingGood at following a systemGood with technologySociableQuickThoroughOrganizedGreat Customer ServiceSpanish speaker preferred.Job Type: Full-timePay: $9.00 – $12.00 per hourBenefits:401(k)Dental insuranceHealth insuranceVision insuranceSchedule:8 hour shiftMonday to FridayWeekend availabilitySupplemental Pay:Commission payCOVID-19 considerations:In order to practice safety, we provide our employees with masks and gloves and have hand sanitizer available for everyone to use. We also practice social distancing.Ability to commute/relocate:Houston, TX 77068: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 2 years (Preferred)Shift availability:Day Shift (Preferred)Work Location: One location
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