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Location : 1400 NE Campus Parkway, Seattle, WA 98195

Job Description : Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The faculty of the College of Education (CoE) at the University of Washington share a belief in the future of public education and its potential for making excellent education an everyday reality for all students in an increasingly diverse society. To this end, we are committed to preparing students to serve as educators and leaders who collaborate with schools and communities to promote educational equity.

The College of Education has a vibrant set of undergraduate and graduate programs which includes three majors and one minor. The Early Childhood and Family Studies (ECFS) Major, the Early Care & Education online degree completion program, the Education, Communities and Organizations (ECO) Major, and the Education, Learning, And Society (ELS) Minor all consist of curricula that combine the study of academic theory with practical experience. The curriculum for each of these programs includes community-based learning courses, where students can apply what they’ve learned while working alongside professionals in a field similar to the course of study.

The mission of the Office of Student Services is to support prospective and current students as they accomplish their academic and professional goals. We are committed to fostering an inclusive educational community, to promoting learning in all contexts, to challenging barriers, and to building on the strengths of our students, communities, and programs. In addition, we are committed to creating a family-friendly workplace where employees are encouraged to bring their whole selves – as persons with multiple identities that are honored and respected.


Reporting to the Assistant Dean for Academic and Student Affairs, the Assistant Director works as a member of the Office of Student Services team to provide an extensive and broad-reaching system of support to prospective undergraduate students, applicants, current students, and faculty. The Assistant Director will assume a leadership role in the office through a set of responsibilities that includes supervising the College’s undergraduate academic advisers; leading efforts to enhance the undergraduate student advising experience; coordinating the development resources and use of online student support systems and tools; and serving as a liaison with other services and departments in the College and on campus. In addition, the position will support the College’s mission to recruit, support, and retain students from historically minoritized communities. The Assistant Director also serves as the academic adviser for students in the Education, Learning, & Society minor. This position reports to the Assistant Dean for Academic & Student Affairs and works closely with the Assistant Dean for Undergraduate Programs.

Supervisory and Leadership Responsibilities

Supervise and lead undergraduate advisers in the College of Education. This includes the Admission and Outreach Adviser, as well as Academic Advisers for the Education, Communities, & Organizations (ECO) and Early Childhood & Family Studies (ECFS) Majors.

Partner with the Assistant Dean of Undergraduate Programs to support undergraduate program maintenance and growth, including program development, enrollment, course scheduling and sequencing, and program changes or enhancements.

Provide vision and leadership for undergraduate advising in the College of Education, including efforts to implement anti-racist advising practices, trauma-informed advising practices, and supporting students’ multiple ways of knowing and being.

Oversee the use of online student support systems and tools for undergraduate advising, including appointment scheduling, online admission applications, as well as online advising plans.

Coordinate admission processes for the ECO and ECFS Majors, including online application setup, admission requirement verification, committee reviews, and coordination with UW Admissions.

Assist in standardize approaches to communications throughout the recruitment & admissions process

Support academic advisers in their efforts to respond to student academic progress concerns, including tracking students’ performance and executing the College’s Academic Intervention Policy support measures.

Use student data/metrics to provide meaningful assessments about current and future needs.

Consult with faculty and staff colleagues around student academic progress and well-being concerns.

Collaborate in the management of course listings in UW Time Schedule.

Advocate for the needs and concerns of students by addressing institutional and systemic barriers

Participate on the Office of Student Services Assistant Dean / Assistant Director (“AD”) leadership team, which includes making team decisions that inform Student Services practices

Serve as a liaison with other services and departments in the College and on campus as needed.

Advising Responsibilities:

Serve as primary adviser for undergraduate students declared in the Education, Learning, & Society (ELS) Minor.

Advise and counsel ELS students with the goal of supporting the student’s professional and academic goals as well as successfully meeting all Minor requirements.

Provide comprehensive advising and counseling to students in need of additional support, utilizing campus resources as necessary to facilitate retention of students who are experiencing difficulties or not making satisfactory progress.

Create new content for and maintain the Canvas ELS Advising & Resource Center, assume responsibility for assessing and updating website content related to the minor.

Provide backup advising for declared ECO and ECFS students as needed.

Serve as the primary resource for students seeking non-matriculated registration, cross-campus enrollment, and other special registration processes.

Other duties as assigned


A master’s degree, to include five years of experience working with students in an advising, recruiting, or counseling capacity.

Experience working with senior-level leadership in supporting academic program management.

Knowledge of effective outreach, support, and retention practices, as well as the ability to develop and implement new initiatives in this area.

Demonstrated ability to use relational databases, web-based technologies, and an ability to integrate these technologies into educational and student-support environments.

Excellent relationship building and interpersonal communication skills, including experience working with individuals from diverse backgrounds.

Proficiency with Microsoft Office (Word, Excel, Powerpoint), Google Suite, relational databases, multi-user calendaring systems, online communications (email and text messaging).

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.


Prior supervisory experience.

Demonstrated professional commitment to racial equity and social justice.

Knowledge of the field of education as a discipline of study.

Familiarity with policies, procedures, and information systems of the University of Washington and/or the UW College of Education

Application Process:

The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or
Governor Inslee’s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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