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Company Name : Wolters Kluwer
Location : Pune, Maharashtra
Job Description : An ideal candidate will work across all of Wolters Kluwer’s Tax and Accounting North America to develop and execute the technical vision for Salesforce and Sales Operations enterprise projects. They will also ensure the Salesforce platform and Sales Operations projects successfully align with the strategy of the business and achieve the desired business outcomes. They will do this by collaborating with stakeholders and partners throughout the organization to provide the capability to deliver business performance through secure, streamlined and innovative technologies, platforms, and processes.
Essential Duties and responsibilities
Applies Salesforce experience to projects including Salesforce org merges, Lightning migrations, data and systems integrations, custom object development, advanced reporting, ongoing system maintenance, security and compliance, and onboarding new business units into Salesforce.
Participates in planning, design and execution of the Salesforce roadmap for WK TAA North America
Analyze and design technical solutions in Salesforce.
Participate in Proofs of Concept and technical solutioning
Develop and support Salesforce configuration/code as required for complex and cross-functional feature enhancements and integration points.
Configure Salesforce/implement code supporting new and existing platform requirements
Write technical specifications for feature enhancements and integrations.
Partner with IT and external partners on Salesforce integrations to ensure alignment with architecture and code strategy, Collaborate across multiple internal teams (e.g. technical and business resources)..
Produce deliverables within a diverse, fast paced environment, collaborate effectively across dispersed teams and manage multiple projects and initiatives simultaneously.
Documents current state processes
Facilitates business process alignment around configurable Salesforce functionality
Ensures solution is scalable and meets overall business requirements
Acts as the technical lead to deliver multiple Salesforce projects
Translates business requirements into configurable solutions that best leverage the Salesforce platform
Leads and/or participates in technical integration discussions and design workshops
Creates high level architecture and process diagrams for both technical and business minded individuals
Leverages CPQ experience to develop best practices around renewals and amendments
Oversees and supports data migration
Works with the IT Organization to ensure proper integration and testing are complete to deliver projects on-time and within budget
Manages Salesforce projects utilizing Software Development Life Cycle (SDLC) best practices
Serves as the subject matter expert on Salesforce projects
Coaches and mentors technical and functional team members on Salesforce
6-7 years’ experience in consulting, software development, and business analysis including
3-4 years of Salesforce.com administration and development experience
Required Salesforce certifications: Administrator (any level); Developer or Architect certifications (any level)
Experience with Apex classes, triggers, Visualforce pages and Lightning Components
Other Knowledge, Skills, Abilities or Certifications:
Excellent written and oral communications skills
Ability to excel in a remote work environment
Hands-on experience implementing/supporting Salesforce Sales Cloud, Service Cloud, CPQ/Billing, and Communities
Salesforce Lightning App, security, and performance features
Apex REST and SOAP Web Services, Apex Callouts, Outbound Messaging,
Force.com Workflows, Lightning Flows, Process Builder, Data Loader,
Understanding of Understanding of complementary CPQ applications such as DocuSign and Conga Composer
Prior experience with quote to cash (CPQ) systems
This post is listed Under App Development
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