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Company Name : US Staffing Agency
Location : 707 N Wisner St, Jackson, MI 49202
Job Description : A medical facility located in Jackson, MI is looking for qualified candidates to join the team. This company has multiple openings in different areas of the facility such as:Appointment Specialist- $13.00 hr.Patient Account Representatives-$16.00 hr.Pharmacy Clerk- $14.50Quality Improvement Associate- $15.50Patient Service Representatives-$13.00 hr.The position is responsible for providing excellent customer service to patients, attention to detail, greeting and registering patients from start to finish.Responsibilities:Greet patients with a warm welcome & utilize excellent customer service skills at all times.Schedule patient appointments.Assist with coordination of patient care, i.e. verbally review patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests.Conforms with and abides by all regulations, policies, work practices and instructions.Requirements:High School Diploma or GEDPrevious customer service experience requiredExcellent communication skills, both written & verbalExcellent computer skillsDemonstrate understanding and appreciation for diversity for patients and employeesInterview patients for case histories prior to appointmentsUpdate and maintain patients’ health recordsAssist patients with initial paperworkSchedule and coordinate appointmentsProcess insurance claims in compliance with law requirementsUse medical software to support all transactionsManage receivable and payable accounts and maintain financial recordsAnswer patients’ queries and ensure quality customer serviceCollaborate with doctors and nurses to help with medical examinations, schedule tests and order suppliesEnsure compliance with proceduresKeep up-to-date with changes in medical and insurance legislationSkillsHands on experience with medical software and MS OfficeKnowledge of healthcare operationsFamiliarity with medical and insurance legislationExcellent organizational and multitasking skillsCustomer-oriented communication skillsHigh school diploma; certification in medical administration is a plusJob Type: Full-timePay: $13.00 – $16.00 per hourWork RemotelyNoJob Types: Full-time, TemporaryPay: $13.00 – $16.00 per hourMedical Specialty:Primary CareSchedule:8 hour shiftMonday to FridayCOVID-19 considerations:Covid-19 Vaccine RequiredAbility to commute/relocate:Jackson, MI 49202: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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