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Location : Seattle, WA 98122
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Job Description : The Polyclinic is seeking a Practice Manager- Ophthalmology, Optometry and Optical Shop to join their team full time. This is an onsite position and will be supporting locations in the Greater Seattle area.
The Practice Manager functions as an integral member of the team and provides direction, inspiration and counseling to teammates. Monitors workflow functions, outcomes, customer satisfaction, and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with the Regional Operations Director. This role reports to the Regional Operations Director.
The Practice Manager is responsible for and not limited to:
Works with all members of the department health care team ensuring smooth patient flow within department. Responsible for the day-to-day operations including achieving established goals such as quality of care and budget expectations for production. Ensures compliance with all policies and procedures in accordance with State and Federal Regulations. Uses daily management system, and standard tools to monitor individual and departmental performance on key metrics.
Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage. Demonstrates leadership and collaboration in problem solving with employees and patients.
Directs work of teammates, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of teammates. Monitors skill development and performance of the staff. Provides orientation for all new teammates and coaches for high performance. Gives regular performance feedback and conduct performance appraisals.
Performs other duties including monitoring budget expectations, improving patient satisfaction, and engaging teammates and providers in a positive, encouraging work environment. Fosters a sense of urgency in teammates that promotes commitment to patient centered care, optimal clinical outcomes and regulatory compliance.
Communicates regularly to all teammates, managers and physicians as necessary. Conducts teammate meetings as needed. Leads and/or participates in departmental quality improvement and service excellence activities. Researches and resolves local clinical quality issues.
Performs other duties as assigned.
Required Qualifications:
Minimum of 1-2 years of leadership experience (lead, supervisor and above) in a clinical setting or demonstrated equivalent experience.
Certification/ License:
American Heart Association BLS (classroom live skills component) certification
Vaccination Status:
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
Preferred Qualifications:
Associates or bachelor’s degree preferred or demonstrated equivalent experience.
Experience in health plan managed services, Medicaid managed care and network administration
Employees are required to screen for symptoms using an approved symptom screener prior to entering the work site each day, in order to keep our work sites safe.
Employees must comply with any state and local masking orders. In addition, when in a worksite building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
Interested in learning more? Let’s talk about our opportunities and your career growth!
What’s the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We’re changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life’s best work.

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By Richard