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Company Name : JLL
Location : Bengaluru, Karnataka
Position :
Job Description : About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Site Lead
What this job involves:
Duties & Responsibilities
Lead the JLL management team in the delivery of facility management services.
Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets
Manage Employee Transport Operations
Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts.
Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors.
Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors.
Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources.
Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors.
Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between Client, Jones Lang LaSalle and its subcontractors.
Setting annual goals for generating savings in area of such as energy and cost of maintenance operations.
Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals.
Advise Client on future year maintenance budgets as and when requested for.
Maintain all records related to the performance of facility management operations on Client site
Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings.
Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services.
Analyze call outs to understand trends; undertake strategic initiatives to minimize the same.
Scheduled cross feedback from subcontractors and Client staff on our process to improve services level & satisfaction in organization.
Train team members on all Quality policies & procedures.
Audit sub-contractors on quality of materials & upkeep of the site.
Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time.
Interface with the Jones Lang LaSalle’s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team.
Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Operations Manager.
Liaison with the client Finance team
Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments.
Develop MIS reports for Jones Lang LaSalle’s management team and necessary client reporting.
Chair the monthly progress meeting during the absence of operations manager.
Duties are in accordance with the Scope of Work & include:General Administration & Management:
Client & Business Unit Liaison
Team management including Vendor team (onsite personnel)
Prepare, submit and review Monthly Report to client
Key Performances Measurements
Meet or exceed best practice in provision of services through contracts
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
Effective management of the team.
Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:
Education and experience
Graduate in any discipline
5 – 8 years’ experience in facilities management
Tertiary qualifications in building management and/or business desirable
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives
A relationship builder
Client Satisfaction through Transformation. Out of the box thinking
Continuous improvement in the following: – Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise
your full potential in an entrepreneurial and inclusive work environment. We will empower
your ambitions through our dedicated Total Rewards Program, competitive pay and
benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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